Developing Personal & Professional Skills

Developing Personal & Professional Skills - The Basics Of Problem Solving - Problems can arise in many forms in business. Without a structured approach to addressing a problem it can quickly grow, seem unmanageable and drag down efficiency. Different people will want to follow their own solutions, normally based on a gut instinct rather than a balanced assessment. This course will equip delegates with a proven approach and a range of tools they can use to resolve business problems as they arise.

"The Basics Of Problem Solving"

 

“So, What’s This Course About?”

 

Problems can arise in many forms in business.

Without a structured approach to addressing a problem it can quickly grow, seem unmanageable and  drag down efficiency. Different people will want to follow their own solutions, normally based on a gut instinct rather than a balanced assessment.

This course will equip delegates with a proven approach and a range of tools they can use to resolve business problems as they arise.

Hands on practical training sessions will ensure delegates are confident to apply these tools in their day to day work. Following this training a delegate will be able to take a systematic, fact based approach to solving a problem.

Delegates will also learn a range of tools and techniques that will be useful in other areas of work such as meetings or projects.

“Solve your work problems, improve efficiency”

 

“What Will You Gain From This Course?”

 

At the end of the training day, delegates will be able to:

  • Use a range of data gathering techniques to collect and analyse information on a problem.
  • Identify the root cause of a problem in a structured way.
  • Generate a number of possible solutions, evaluate them and select the most appropriate.
  • Develop a plan to implement the selected solution.
  • Identify and document a problem.
  • Demonstrate the resulting improvement in performance.
  • Use a number of tools and techniques  that ensure a systematic approach is taken to a work situation.

 

“The Day Is Very Interactive & Practical, You Will Leave With Lots Of Useful New Skills And Techniques.

On The Day We Will Cover:”

 

What Is A Problem?

  • Differences between symptoms, problems and solutions.
  • Documenting a problem.
  • The Problem Solving Discipline

 

Gathering Data

  • Easy ways to collect data.
  • Displaying and analysing data.

 

Finding The Root Cause Of A Problem

  • Useful tools.
  • The ‘5 Why’s’.

 

Generating Solutions To The Problem

  • Useful tools.
  • Assessing possible solutions

 

Selecting A Solution

  • Useful tools.
  • Reaching a consensus

 

Putting A Solution Into Practice

  • Useful tools
  • Developing a plan

 

Making The Improvement Last

  • Measuring the improvement.
  • Changing the day job.

 

“What Are You Waiting For... Contact Us Now To Book A Consultation & Learn More About This Course!”

 

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